Although the exterior of the hotel is not a not a lot to be desired, the rooms were really clean, spacious and the staff were so friendly. Considering we were there for a wedding, (unlike many other hotels) they were really attentive and accommodating.

The rooms are clean and perfect for a city break. Beds are massive I could not even hear my wife snore as she was that far away. Staff super and breakfast whether continental or full English really well presented . Place hard to fault except bar could open a tad earlier than 5 pm especially at weekends.

I have been staying here for best part of a year and the thing that sets it apart from other places is the staff. Everyone is so helpful and attentive. Ashley and Myriam on reception are great. Rosita, Marta, Amina and Adam in the restaurant are so good. Even the staff in the kitchen are fantastic (Andrea). The rooms are good and the location is fantastic for access to the city centre. I have tried a number of hotels in Chelmsford but always stay here if I can. Oh, by the way the food in the restaurant is awesome, especially the seafood dishes.

We stayed here last night on a visit to Chelmsford for a party, have to say the bed was excellent big and comfy, handy for town centre too. Missed breakfast so can’t comment on it. Chelmsford is a very nice city.

Great location and very helpful and pleasant staff. Plenty of choice for breakfast and staff were very happy to accommodate special diets. Rooms were clean, spacious and quiet. Even though staff were clearing away after breakfast, the morning coffee we ordered with visiting friends was served with a smile.

We always stay in the hotel, great location, restaurant food great and breakfast lovely. Staff always look after us and parking easy. Rooms are big so plenty of room and bathrooms are always clean. Would have no hesitation in recommending this hotel